Foundation Services provides the needed base for a successful ITAM program. We evaluate business requirements, information requirements, process, organization and tools to help our customers develop a roadmap for the successful implementation of their ITAM program.

Key elements of a successful enterprise ITAM solution are business requirements and corporate governance policies. Our Foundation Services include time to gather and understand these items in order to align the ITAM program with your business.

We develop and deliver a strategic roadmap containing a logical progression of activities to reach your ITAM goals. This roadmap contains:

• Information and data requirements - What information is needed by executives and the lines of business? What data must be collected in order to support the information requirements? Is there too much or too little data being collected today?
• Process, organization and tool guidance - Are documented processes in place? Are they successfully implemented? Are groups aligned to work together? Are tools being used? What additional tools are required?
• Milestone Management - What are the key projects required to implement your ITAM program? How should they be prioritized?
• Critical success factors - What are the unique critical success factors in your organization? Is there a plan in place to ensure they are met and happen on time? Is there appropriate sponsorship and accountability for the ITAM program?